Guides ยท Business

Service Dependency Mapping Basics

Map service dependencies

This guide covers building a service dependency map: inventory services, identify upstream/downstream links, note owners/SLAs, and keep diagrams/versioned docs current for incidents and planning.

Inventory services

List core services with owners and runbooks.

Map links

Document upstream/downstream dependencies and data flows.

Note critical paths

Highlight paths that drive customer-facing features and SLAs.

Maintain and share

Version diagrams/docs, and review quarterly with owners.

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