Guides ยท Engineering
Service Level Objectives Basics
Set and use SLOs
This guide explains creating SLOs by choosing meaningful SLIs (availability, latency), setting targets, tracking error budgets, and using them to guide releases and alerts.
- slo
- error budget
- availability
- latency
- slis
Pick SLIs
Choose metrics users feel (uptime, request latency, correctness).
Set targets
Define SLO thresholds and periods (e.g., 99.9%/30 days) with stakeholders.
Track error budgets
Monitor burn rates; pause risky changes when budgets are low.
Align alerts and decisions
Tie alerts to SLO breaches and prioritize reliability work accordingly.