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DNS Troubleshooting Basics

Fix common DNS issues quickly

This guide shows how to diagnose DNS problems: test resolution locally, clear caches, compare with alternate resolvers, and verify DNS records and TTLs.

Test resolution

Ping or nslookup the hostname; note if it resolves and to which IP.

Clear caches

Flush local DNS cache and restart resolver or device if needed.

Compare resolvers

Test with alternate DNS servers (e.g., public resolvers) to isolate issues.

Verify records

Check authoritative records and TTLs; ensure recent changes have propagated.

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